Privacy Policy
Last updated: 27 September 2026
Who we are
PeopleLed AI is a trading name of Cider Consulting (ABN 74 839 366 259). In this policy, "we", "us" and "our" means Cider Consulting trading as PeopleLed AI. We respect your privacy and handle your personal information in line with the Australian Privacy Principles.
What we collect
When you fill in a form, book a chat or buy a service, we may collect your name, email address, phone number, business name, role, location, and the details you share about your work and the tools you use. We only collect what we need to help you.
The quiz on our website runs in your browser. We don't collect your quiz answers or ask for your email to take it.
How we collect it
Directly from you, through our website forms, booking page, emails and conversations. We use trusted providers to do this:
- monday.com for our forms and client records
- Google for bookings, email and video calls
- Stripe to process payments. Your card details go straight to Stripe. We never see or store them.
- Vercel to host our website
Some of these providers may store information outside Australia. We choose reputable providers with strong security practices.
How we use it
To respond to your enquiry, prepare for and deliver your sessions, send you booking details, issue invoices and receipts, and improve our services. If you've agreed to hear from us, we may also send you occasional emails with tips and offers. Every email includes a way to unsubscribe.
Who we share it with
Only the service providers listed above, and only so they can do their job for us. We never sell your information. We may share information if the law requires it.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we only keep it for as long as we need it.
Your choices
You can ask to see, update or delete the personal information we hold about you at any time. Just email us.
Questions or concerns
Email hello@peopleledai.com. If you're not happy with how we've handled your concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.